Start your launch plan.
For clinic owners opening or steadying a behavioral health or opioid treatment program. The plan covers licensure questions, accreditation preparation, and EMR setup. MASE is live at Serenity Rehabilitation Center in Pontiac, Michigan, and one practice in Texas.
- 1Tell us about the clinic
- 2We review licensure and accreditation questions
- 3We outline EMR setup only where it fits
- 4You choose the next conversation
MI + TX
Where MASE is live
Serenity Rehabilitation Center and one Texas practice
Health OS
Behavioral health EMR
Includes opioid treatment workflows
Eva
Voice agent
Calls for MASE and Serenity
E-sign
Clinical overrides
Alerts are decision support
Quality care should not depend on whether a provider has the right infrastructure in place.
Too many healthcare organizations launch without the right systems or compliance foundation — not because of a lack of clinical vision, but because building healthcare infrastructure is complex, regulated, and unforgiving. M.A.S.E closes that gap.
Continuity of Care
Keep the systems in place so care can continue — regardless of stage or size.
Care Coordination
Connected systems mean better coordination across providers, payers, and communities.
Community Access
Providers who stay operational keep care accessible to the communities that need it most.
Quality Systems
M.A.S.E builds the infrastructure behind care so providers stay supported and compliant.
M.A.S.E builds the infrastructure behind quality care so providers stay supported, care stays coordinated, and communities keep access — one step at a time.
Not just advisory. Not just software. The complete ecosystem.
Advisory-led, infrastructure-backed, support-driven — built to help healthcare organizations launch, operate, and continue delivering quality care.
M.A.S.E Advisory
Launch planning, licensure readiness, accreditation preparation, survey support, and policy binder development.
Growth Bridge
May help eligible providers with EMR subscription costs. It is not a loan or an automatic waiver.
Credentialing & Accreditation
Payer credentialing, enrollment, CHAP, ACHC, Joint Commission readiness and ongoing compliance monitoring.
EMR & Electronic Infrastructure
Behavioral Health EMR, Neural Health EMR, and custom CRM solutions — all built around your organization.
Backend Staffing Support
M.A.S.E staff handling data entry, admin workflows, and managed operational support while your team builds.
Eva handles phone calls for MASE and Serenity.
Eva verifies callers, books appointments, takes messages, transfers calls, and handles crisis calls for MASE and Serenity Rehabilitation Center. She is not offered to answer other clinics' patient calls. The example on the right is illustrative, not a real call.
Caller verification
Eva verifies callers for MASE and Serenity. A response-time number is not published here.
Natural AI voice
A human-sounding agent introduces MASE, qualifies the lead, and answers questions in real time.
Auto-transcribed
Every call is transcribed, summarized, and dropped straight into the lead timeline.
Sentiment scored
Each conversation is analyzed for intent and sentiment so hot leads rise to the top.
MASE AI LIVE
Calling new lead · 00:12
Demo booked · transcript saved to pipeline · sentiment: positive
Four products. Ask which ones fit.
Each MASE product is built for a care setting. This page does not claim they share a clinical record automatically.
Health OS
Health OS is the EMR for behavioral health and opioid treatment programs. It includes a dosing-window workflow, inventory corrections that require two staff members plus a separate approver, and overrides that require a human e-signature. Alerts are decision support. Prime is the AI assistant layer. It does not make the clinical decision.
OTP
Dosing window
2 staff
Plus an approver on inventory corrections
E-sign
Required for overrides
Support
Alerts do not decide care
The M.A.S.E Ecosystem
Neural Hub sits with the other MASE products.
M.A.S.E Neural Hub sits at the center of a broader ecosystem — each platform extending care, compliance, and community access across every dimension of healthcare.
Ask the team which products fit the care setting. This page does not claim that clinical data moves between them on its own.
Community Outreach & Recovery Gateway
MASE Access is a public resource directory described with the behavioral health EMR. This page does not say it is free, and it is not a medical record.
Open to Everyone
The directory is not a patient chart. Do not send medical details through this website. Ask MASE what is available before relying on a listing.
Narcan/Naloxone Locator
Free naloxone distribution sites and overdose prevention resources
Anonymous Screening
Take confidential mental health assessments
Shelter Locator
Find emergency housing and transitional shelters
Food Bank Locator
Find food pantries, meal programs, and nutrition assistance
Crisis Services (24/7)
Immediate crisis intervention and stabilization
Mental Health Services
Assessment, diagnosis, and evidence-based treatment
Substance Use Treatment
Comprehensive SUD services including MAT
Case Management
Care coordination and recovery support services
Educational Resources
Learn about treatment options and recovery
Community Referrals
Connect with care coordinators and support
No Wrong Door Policy
Access regardless of ability to pay — all welcome
Mobile Check-In
Remote check-in and queue management
MASE Access grows with every provider that joins the M.A.S.E Behavioral Health EMR network. Each onboarded organization expands the community's access to local care, crisis resources, and support services.
Care should not stop over the cost of infrastructure.
Growth Bridge may help eligible providers with the EMR subscription for Health OS or Neural Hub. MASE reviews each request. It is not a loan, a cash advance, or an automatic waiver.
Eligibility is not the same as approval. Use the public form. A portal login is not required to ask.
Growth Bridge Covers
- Reviewed EMR subscription support
- Health OS or Neural Hub, if eligible
- A written decision, not an automatic waiver
- Not a cash loan
Growth Bridge Does Not Cover
- Equipment or tool financing
- General business loans
- Cash funding or advances
- Supplies or purchases
Growth Bridge Eligible Provider Types
Behavioral Health Organizations
IOP, PHP, outpatient, residential, detox, crisis stabilization
Home Healthcare Agencies
Skilled and non-skilled home health service providers
Hospice Providers
Hospice care organizations needing EMR continuity
Non-Skilled Care Providers
Personal care, companion care, and support services
The Growth Bridge mission
Access to EMR infrastructure should not determine whether a provider can continue delivering care. Growth Bridge exists to remove that barrier for eligible providers who need support.
Need the infrastructure — but not the full team yet?
M.A.S.E staff can provide backend operational support — so your organization has the capacity it needs without the overhead of a fully-built internal team.
This is practical, managed support for healthcare organizations that are building their infrastructure and need real people to help keep operations moving while the organization grows.
Data Entry Support
Accurate, structured data entry for EMR, CRM, and administrative records.
Admin Workflow Support
Support for scheduling, intake processing, billing prep, and documentation workflows.
Managed Operational Support
Dedicated M.A.S.E staff supporting your operational processes on an ongoing basis.
Transitional Support
Staffing support for organizations scaling, restructuring, or transitioning service lines.
Four platforms. One clinical standard. Zero compromise.
Software systems, workflow systems, and custom-built CRM solutions — built around the operational and clinical needs of each organization.
M.A.S.E Behavioral Health
mase-emr.com
A fully-featured behavioral health EMR for outpatient, IOP, PHP, residential, detox, and crisis stabilization programs. Built for clinical compliance, payer requirements, and operational efficiency.
- Clinical documentation
- Payer billing integration
- Compliance reporting
- Treatment planning
- Group session management
M.A.S.E Neural Health
Home Healthcare · Hospice · Non-Skilled Care
The EMR built for home healthcare, hospice, and non-skilled care providers. Designed around home-based care workflows, care coordination, and compliance requirements for this service type.
- Home visit documentation
- Care coordination tools
- Hospice compliance workflows
- Non-skilled care scheduling
- Payer enrollment support
Custom CRM Development
Tailored Electronic Infrastructure
M.A.S.E builds custom CRM solutions designed around your organization's specific operational and workflow needs. If the off-the-shelf systems do not fit — we build one that does.
- Purpose-built for your workflows
- Healthcare-specific data architecture
- Payer and compliance integration
- Staff and client management
- Scalable and owned by you
AI-Assisted Credentialing
& Enrollment
M.A.S.E helps healthcare organizations reduce credentialing delays, improve documentation accuracy, and maintain real-time visibility into every provider's enrollment status — without the chaos of manual tracking.
Credentialing Workflow Stages
Document Submission
Document Pending
AI Validation
Enrollment
Review
Enrollment Status
Operational. Serious.
High-value advisory built for healthcare.
From formation through your first survey — M.A.S.E covers every compliance, operational, credentialing, and clinical infrastructure milestone your organization needs.
Launch Planning
Structured advisory from initial assessment through first day of operations — covering entity setup, compliance milestones, and operational readiness.
Licensure Readiness
State licensure pathway analysis, application support, and documentation preparation across behavioral health, home care, hospice, clinic, and detox settings.
Payer Credentialing
AI-assisted document parsing, payer enrollment tracking, CAQH management, and expiration alerts to keep providers billable.
Accreditation Preparation
Full readiness support for CHAP, ACHC, and Joint Commission surveys — policies, binders, mock surveys, and corrective action planning.
Survey Support
Pre-survey mock reviews, environment-of-care walkthroughs, staff education, and documentation audits before the surveyor arrives.
Grant Writing
Administrative grant writing support for healthcare organizations seeking funding to expand services or strengthen infrastructure for underserved communities.
Policy & Binder Development
Custom policy manuals, procedure binders, and governance documentation built to meet payer, state, and accreditation standards from day one.
Workflow & Operations Design
Operational design covering intake, care coordination, clinical workflows, and administrative systems — structured before your organization opens.
Compliance Monitoring
Ongoing compliance tracking, regulatory update alerts, and structured review cycles to keep your organization protected post-launch.
Begin your advisory plan today.
Tell us about your organization — we will map your full launch pathway.
Advisory, software, and support.
Described in one place.
Advisory, staffing, credentialing, grant writing, EMR, custom CRM, and Growth Bridge — all built to work together as one operating infrastructure behind quality care.
Lead Generation
Capture, qualify, and route leads with AI scoring and automated follow-up sequences.
SEO Engine
Keyword strategy, content briefs, local SEO optimization, and search performance analytics.
Credentialing
AI-assisted payer enrollment, provider profile management, and expiration tracking.
Accreditation / Survey
Readiness tracking, binder management, mock survey workflows, and corrective action tools.
Grant Writing
Administrative grant writing support and application tracking for eligible organizations.
M.A.S.E Behavioral Health
Full-featured behavioral health EMR for outpatient, IOP, PHP, residential, and detox programs.
M.A.S.E Neural Health
EMR for home healthcare, hospice, and non-skilled care providers.
Growth Bridge
EMR subscription continuity support for eligible behavioral health, home health, and hospice providers.
Custom CRM Development
Purpose-built CRM systems designed around your organization's specific workflows and data needs.
Backend Staffing Support
M.A.S.E staff providing data entry, admin workflow, and managed operational support.
From assessment to operational continuity.
A structured, guided process — not a checklist. Every step is built around your specific organization type, state, and launch timeline.
Advisory Assessment
M.A.S.E conducts a structured intake of your organization type, state, service lines, current infrastructure, and launch goals.
Launch Roadmap Design
Your advisory team maps a custom compliance and operational roadmap — licensure milestones, accreditation steps, credentialing sequences, and policy priorities.
Credentialing & Readiness
We initiate payer credentialing, develop your policy binders, prepare accreditation documentation, and support all survey readiness requirements.
Backend Staffing Support
Where needed, M.A.S.E staff provide data entry, administrative workflow support, and managed operational capacity while your team builds.
EMR or CRM Setup
We configure M.A.S.E Behavioral Health, M.A.S.E Neural Health, or a custom-built CRM matched to your organization's clinical and operational requirements.
Growth Bridge Review
If you ask, MASE reviews whether Growth Bridge can help with an EMR subscription. A review is not an approval, a loan, or an automatic waiver.
Operational Support & Continuity
M.A.S.E continues alongside your organization — ongoing compliance monitoring, credentialing renewals, grant writing support, and operational advisory.
Built for every type of
healthcare organization.
From first-time founders to established operators — M.A.S.E supports healthcare organizations at every stage and service type.
Behavioral Health Organizations
IOP, PHP, outpatient, residential, detox, and crisis stabilization programs. M.A.S.E handles licensure, accreditation, credentialing, EMR setup, and backend support.
Home Healthcare Agencies
Skilled and non-skilled home health agencies navigating CoPs, state licensing, CHAP or ACHC readiness, and payer enrollment requirements.
Hospice Providers
Hospice organizations building the regulatory, operational, and clinical documentation infrastructure needed to launch and sustain quality end-of-life care.
Non-Skilled Care Providers
Personal care, companion care, and supportive services organizations that need compliance structure, operational systems, and backend staffing support.
Clinics & Facility-Based Providers
Outpatient clinics, detox facilities, and inpatient organizations managing DEA registration, facility licensure, medical director requirements, and payer enrollment.
Startup Healthcare Organizations
First-time healthcare founders who need a structured advisory partner to navigate the regulatory, operational, and clinical infrastructure of launching correctly.
Growth-Stage Operators
Established organizations expanding service lines, adding sites, or strengthening their operational and compliance infrastructure to support sustained growth.
Smaller Providers Needing Support
Solo practitioners and small teams who need advisory, backend staffing, grant writing, and Growth Bridge support to stay operational and compliant without a large internal team.
Your role. Your workspace.
Each portal is purpose-built for the people who use it — authenticated, role-specific, and connected to the same live data.
Client
Review and sign contracts, track progress, submit feedback, and communicate directly with your M.A.S.E representative.
- Contract review & e-signature
- Feedback & messaging
- Account overview
Sales Rep
Manage proposals, send contracts, track client signatures, and respond to client feedback — all in one place.
- Proposals & contracts
- Client feedback inbox
- Outreach & comms
Staff
Access operational tools, clinical dashboards, credentialing status, and team collaboration features.
- Operations dashboard
- Credentialing & compliance
- Community tools
Admin
Full platform access including user management, financial operations, integrations, analytics, and system settings.
- User & role management
- Financial ops & reporting
- System integrations
All portals are protected by authenticated sessions. Credentials are managed by your M.A.S.E administrator.
Build the right infrastructure.
Deliver quality care.
M.A.S.E helps providers stay supported, care stay coordinated, and communities keep access — one step at a time.